ELRAHEXCLUSIVE.NET SHIPPING POLICY

Postage everyday Monday – Friday (expect weekend and public holiday).

Parcel will be send via Poslaju/J&T/Ninja Van. Orders are processed in batches according to the order number.

Shipping on Normal Day

Delivery Monday – Friday only.

Process will take 2 – 3 working days.

Depends on volume of order.

Tracking will be send through email registered in our website or via Whatsapp. If tracking number not receive within 3 days please contact your seller. (customer service)

Shipping on Peak Season / During Sales

Process within 3 – 5 working days. Days to ship may be vary, depending on volume of orders received.

Please be advised that order placed during sales or peak season may take longer to process due to bulk orders. Urgent orders are strongly discouraged.

Days parcel to arrive depending on your place domicile. Delivery to Klang Valley normally take 2 – 3 business days. Peninsular Malaysia within 4-5 days and East Malaysia may take 1-2 weeks. Depending on the courier service in the area.

Item purchased during sales are not refundable / exchange / return.